hola

Hello,
 
Thank you for contacting us.
 
Your email service may block our domain (maybe an update was made recently) and this is the reason you don’t receive the notifications or they are sent to spam.
 
The solution is to create a whitelist for our domain admin.123formbuilder.com in your email service.
 
Please follow the steps from our documentation here: https://www.123formbuilder.com/docs/how-to-create-email-whitelists-to-save-important-messages/?
 
I have also created a video for you showing how to whitelist our domain in Gmail: https://app.123formbuilder.com/scr/simina.drozdek/2020/7g6PWjrOHS.mp4
 
Please give it a try and let us know how it goes.
 
I’m looking forward to hearing from you.
 
Have a wonderful day!