A Truly HIPAA-Compliant Form Builder: How 123FormBuilder Protects Your Sensitive Data
When healthcare organizations collect patient information online, security isn’t just a feature—it’s legally required. 123FormBuilder, now part of Kiteworks, stands out as a fully HIPAA-compliant form builder, thanks to its rigorous data retention policy, multi-layered security, and broad compliance with key regulatory standards.
Why 123FormBuilder Stands Alone for HIPAA Compliance
Most form builders claim HIPAA compliance, but 123FormBuilder backs it up with a unique approach to data security by implementing a smart, layered data retention policy built specifically for HIPAA users:
Automatic 5-Day Data Deletion
Unlike competitors who store your sensitive information indefinitely, 123FormBuilder automatically purges form submissions after just 5 days. This isn’t just good security—it’s smart compliance that minimizes exposure while still giving your systems time to process the data.
If you’re using integrations like Salesforce, the system intelligently holds data for up to 30 days only if needed—ensuring nothing falls through the cracks during technical hiccups.

Daily Submission Archives
Before deleting anything, 123FormBuilder sends you secure, downloadable archives of all submissions, including any uploaded files. This gives you permanent records without permanent vulnerability.
Testing Environment Wiped Daily
Many breaches happen in forgotten testing environments where real data lingers. 123FormBuilder wipes its testing environment clean every single day, closing this common security gap.
No Backdoor Access
Even 123FormBuilder’s team cannot access your HIPAA data without your explicit permission—a level of separation that many competitors don’t offer.
Audit Logs and Encryption
Every access and change are logged, and all data is encrypted both in transit and at rest.

Beyond HIPAA: Protection for Every Industry
Healthcare providers aren’t the only ones who need serious data protection. 123FormBuilder also delivers:
- GDPR compliance: Technical and organizational measures that protect EU residents’ data.
- CCPA and COPPA protections: US-specific privacy protections for consumers. and children.
- ISO 27001 and 9001 certifications: Industry-leading certifications for information security and quality management.
What Makes This Different from Other Form Builders?
While most form tools focus on features and design, 123FormBuilder built its security from the ground up:
- End-to-end encryption protects data in transit and at rest
- Detailed audit logs track every access and change
- Role-based permissions ensure only authorized staff see sensitive information
- Signed Business Associate Agreements provide legal protection
Feature | 123FormBuilder | Typical Form Builders |
---|---|---|
Automated 5-day PHI deletion | ✔️ | ❌ |
Daily submission archives | ✔️ | ❌ |
Testing environment wiped daily | ✔️ | ❌ |
No admin impersonation on HIPAA | ✔️ | ❌ |
BAA and full HIPAA compliance | ✔️ | Partial/Varies |
ISO 27001/9001, GDPR, CCPA, COPPA | ✔️ | Partial/Varies |
Real-World Benefits for Your Organization
This approach gives you practical advantages:
- No more worrying about forgotten data sitting in databases for years
- Complete control over your information
- Daily archives that preserve records without preserving risk
- Clear documentation of when and how data is deleted

The Bottom Line
If you’re collecting sensitive information—whether patient data, financial details, or personal information—123FormBuilder offers protection that goes beyond checkbox compliance. By combining smart data policies with powerful security features, it delivers peace of mind that other form builders simply can’t match.
For organizations serious about protecting the information they collect, 123FormBuilder isn’t just a form builder—it’s essential infrastructure for responsible data handling.
