{"id":18,"date":"2014-10-14T15:16:22","date_gmt":"2014-10-14T15:16:22","guid":{"rendered":"https:\/\/123formbuilder.polarbuildingcleaning.net\/blog\/autoresponders-you-can-use-with-your-web-forms"},"modified":"2022-12-07T11:15:10","modified_gmt":"2022-12-07T11:15:10","slug":"autoresponders-you-can-use-with-your-web-forms","status":"publish","type":"post","link":"https:\/\/123formbuilder.polarbuildingcleaning.net\/blog\/autoresponders-you-can-use-with-your-web-forms\/","title":{"rendered":"9 Automatic Email Response Examples to Use on Your Web Forms"},"content":{"rendered":"\r\n\r\n\r\n

Automated email responses<\/strong>\u00a0are indeed\u00a0\u00a0automated<\/em>\u00a0\u2013 but with a bit of pizzazz and the right wording, they can have a very human touch\u00a0<\/p>\r\n\r\n\r\n\r\n

To help you get the most out of your automated email responses, we\u2019ll need to cover a few key questions.\u00a0<\/p>\r\n\r\n\r\n\r\n

Why is a basic automated email response so important in the first place?\u00a0<\/strong><\/p>\r\n\r\n\r\n\r\n

How can you set up an email autoresponder to deliver once your users submit their forms? What are some examples that you can steal inspiration from?\u00a0<\/p>\r\n\r\n\r\n\r\n

In this article, we\u2019ll tackle it all \u2013 so keep reading if you want to learn everything there is to know about automated email responses for web forms<\/a>.\u00a0<\/p>\r\n\r\n\r\n\r\n

Why Do You Need an Automated Email Response for Your Web Form?\u00a0<\/h2>\r\n\r\n\r\n\r\n

Whether it\u2019s a contact form, job application form<\/a>, a survey maker<\/a>, or an online order form creator<\/a>,\u00a0 the right email autoresponder can go a long way in terms of connecting you to your users on a real<\/em>\u00a0level.<\/p>\r\n\r\n\r\n\r\n

When\u00a0building an online form<\/a>, setting up an automated email response that users receive upon submission is more than an option: it is a\u00a0must<\/em>\u00a0for anyone who wants to make their users feel engaged, important, and well taken care of. Plus, setting up web form<\/a> autoresponders is very easy, so you don\u2019t have much of an excuse for not doing it.\u00a0<\/p>\r\n\r\n\r\n\r\n

There are many reasons\u00a0why you would need automatic email responses<\/a> for your online forms — but in essence, it’s all about customer service experience<\/a>.\u00a0<\/p>\r\n\r\n\r\n\r\n

Automated Email Response Examples for Your Online Forms\u00a0<\/h2>\r\n\r\n\r\n\r\n

Here are some autoresponder examples you could use. We have grouped them according to the team most likely to make use of them \u2013 however, do keep in mind that just because\u00a0we<\/em>\u00a0have categorized them this way, it does not necessarily mean you\u00a0have to<\/em>\u00a0use them like this. Feel free to adapt to your own needs!\u00a0<\/p>\r\n\r\n\r\n\r\n

General Contact Form Autoresponder Example<\/h3>\r\n\r\n\r\n\r\n

Note:\u00a0If you need an easy tool to create contact forms, check out our\u00a0contact form generator<\/a>\u00a0page.<\/p>\r\n\r\n\r\n\r\n

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  1. Let your respondents know that you got their message<\/strong><\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n

    Tell them you will get back to them and how soon. You can also list your hours and contact details, but don\u2019t expand on this too much \u2013 be succinct and useful (a tip that stands true in the case of pretty much every automatic email responder).<\/p>\r\n\r\n\r\n\r\n

    Here\u2019s how that autoresponder could look:<\/p>\r\n\r\n\r\n\r\n

    Dear [Name],<\/em><\/p>\r\n\r\n\r\n\r\n

    Thank you for writing to us. We have received your message about [Topic] and will get back to you within 24 hours. Until then, you can give us a call anytime at 555-12345 or email company@companyname.com.<\/em><\/p>\r\n\r\n\r\n\r\n

    Your [Company Name] Team<\/em><\/p>\r\n\r\n\r\n\r\n

    Note: The information between the brackets [ ] represents your form field<\/a> inputs. If you include those fields, each autoresponder will receive a personalized message based on the field\u2019s input for that particular form. You can only include custom variables that are already present in your form before the user\u2019s submission.<\/p>\r\n\r\n\r\n\r\n

    Customer Support Form Autoresponder Example\u00a0<\/h3>\r\n\r\n\r\n\r\n
      \r\n
    1. Assign a number to your form user\u2019s request<\/strong><\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n

      This kind of autoresponder conveys the sense that you have a good handle on the customer\u2019s inquiry.<\/p>\r\n\r\n\r\n\r\n

      Here\u2019s how such an autoresponder could sound:<\/p>\r\n\r\n\r\n\r\n

      Dear [Name],<\/em><\/p>\r\n\r\n\r\n\r\n

      Your request was received and assigned the following number: [Entry ID]. Please use this number anytime you wish to add some information to this request. We answer every request as quickly as we can, usually within 24\u201348 hours.<\/em><\/p>\r\n\r\n\r\n\r\n

      Here is what you have submitted:<\/em><\/p>\r\n\r\n\r\n\r\n

      Your Name: [Name]<\/em><\/p>\r\n\r\n\r\n\r\n

      Your Request: [Request Topic]<\/em><\/p>\r\n\r\n\r\n\r\n

      Submission Date: [Date]<\/em><\/p>\r\n\r\n\r\n\r\n

      Please describe your problem: [Problem description].<\/em><\/p>\r\n\r\n\r\n\r\n

      Thanks,<\/em><\/p>\r\n\r\n\r\n\r\n

      The (Your company) Team<\/em><\/p>\r\n\r\n\r\n\r\n

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      1. Send a service upgrade notification\u00a0<\/strong><\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n

        If you are upgrading your service and your Technical Customer Support team is a little\u00a0 busy, you could send a quick automatic email response message to those who submit a form, letting them know that you might be a little slower to reply than usual.\u00a0<\/p>\r\n\r\n\r\n\r\n

        Here\u2019s how this could look:\u00a0<\/p>\r\n\r\n\r\n\r\n

        Hi [Name],\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

        Thank you for sending us a message. We are currently dealing with our annual network upgrade. It should not take more than 3-4 hours \u2013 however, during this time, we might be a bit slower to reply. We will come back to you as soon as possible!\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

        Thank you for your patience!\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

        Yours truly,\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

        The [Company Name] team\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

        Business\/ Online Store Form Autoresponders for Marketing Teams<\/h3>\r\n\r\n\r\n\r\n
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        1. Send a file back to your respondent<\/strong><\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n

          You can use your autoresponder to send form responders a certain file. For example, this could be a discount coupon or promotion.<\/p>\r\n\r\n\r\n\r\n

          Here\u2019s how an autoresponder with an attachment could appear:<\/p>\r\n\r\n\r\n\r\n

          Hi [Name]!<\/em><\/p>\r\n\r\n\r\n\r\n

          Thanks for filling out our form. As promised, you can find your coupon attached to this message. The coupon is valid for any purchase made via our online store through December 31. This coupon cannot be combined with other promotional offers.<\/em><\/p>\r\n\r\n\r\n\r\n

          Happy shopping!<\/em><\/p>\r\n\r\n\r\n\r\n

          The (Your company) Team<\/em><\/p>\r\n\r\n\r\n\r\n

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          1. Include a promotional message in your autoresponder<\/strong><\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n

            If your respondent just filled out an online order form, you can include a link to a special offer tailored to their interest. Also, do make sure the message is optimized for mobile use \u2013 in 2019, $1 in every $4 generated in the eCommerce industry came from a\u00a0mobile device<\/a>\u00a0(which goes to show just how important mobile optimization is).\u00a0<\/p>\r\n\r\n\r\n\r\n

            Here\u2019s how this autoresponder could look:<\/p>\r\n\r\n\r\n\r\n

            Dear [Name],<\/em><\/p>\r\n\r\n\r\n\r\n

            Thank you for shopping with us. We have received your order and will process it shortly. Your goods will be shipped within 7 working days to the address you provided: [Address].<\/em><\/p>\r\n\r\n\r\n\r\n

            Have you checked out our special product offer yet? Click here (link to your products\u2019 webpage) for our best deals.<\/em><\/p>\r\n\r\n\r\n\r\n

            See you soon,<\/em><\/p>\r\n\r\n\r\n\r\n

            Your [Company Name] Team<\/em><\/p>\r\n\r\n\r\n\r\n

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            1. Use your autoresponder to invite people to fill out a survey, poll or feedback form<\/strong><\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n

              One of the best ways to make sure your product stays on top of your customers\u2019 minds is\u00a0asking<\/em>\u00a0them about it. As such, it would be helpful for everyone to send out an autoresponder email response kindly asking customers to fill in a survey, poll<\/a>, or feedback form<\/a>.\u00a0<\/p>\r\n\r\n\r\n\r\n

              Here\u2019s how it could look:<\/p>\r\n\r\n\r\n\r\n

              Hi [Name],<\/em><\/p>\r\n\r\n\r\n\r\n

              Thanks for your interest in our products. Your message got safely to us, and we are looking into it.<\/em><\/p>\r\n\r\n\r\n\r\n

              Because we want to serve you better, we\u2019d like to ask you if you would help us improve our service by filling out a very short feedback form (place the link to your feedback form).<\/em><\/p>\r\n\r\n\r\n\r\n

              Thanks for choosing us!<\/em><\/p>\r\n\r\n\r\n\r\n

              The (Your company) Team<\/em><\/p>\r\n\r\n\r\n\r\n

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              1. Send a welcome email to those who sign up for your product or service\u00a0<\/strong><\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n

                You want your users to feel welcomed and appreciated for their choice \u2013 so sending them a quick \u201cwelcome\u201d email to greet them is always a good idea. You can make it something quick, like a \u201cThank You\u201d, or you could send them useful links (on how to use the product, for example). Don\u2019t be afraid to personalize the welcome email and create a more unique experience for your users!<\/p>\r\n\r\n\r\n\r\n

                Here\u2019s a sample of how this email could look:\u00a0<\/p>\r\n\r\n\r\n\r\n

                Hi [Name]<\/em>,\u00a0<\/p>\r\n\r\n\r\n\r\n

                Thank you very much for choosing [Company Name]! We are delighted to have you on board!\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

                We\u2019re sure you want to start using our product as soon as possible, so here are some links to get you going:\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

                [Link 1]\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

                [Link 2]\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

                [Link 3]\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

                Have any questions? Do not hesitate to reach out to us at [Email address]. We\u2019re always here for you!\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

                Thank you once again,\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

                The Team at [Company Name]<\/em><\/p>\r\n\r\n\r\n\r\n

                Want to learn more about creating email workflows<\/a> that work? Download our Drip Campaign Flow example!\u00a0<\/p>\r\n\r\n\r\n\r\n

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                Get our drip campaign flow example here<\/a><\/div>\r\n<\/div>\r\n\r\n\r\n\r\n
                  \r\n
                1. Ask for reviews\u00a0<\/strong><\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n

                  Having reviews of your product on different channels will give your company credibility. So why not ask happy customers to leave you a review on a specific site? One of the best ways to do this is via an automated email responder.\u00a0<\/p>\r\n\r\n\r\n\r\n

                  You can send out this automatic email a few weeks after a purchase, for example, when it is more likely that your users have already tried out the product. Also, you can offer an incentive to those writing a review.\u00a0<\/p>\r\n\r\n\r\n\r\n

                  Here\u2019s an example of how this autoresponder could look:\u00a0<\/p>\r\n\r\n\r\n\r\n

                  Hello [Name],\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

                  It\u2019s been [Number of Days\/ Weeks] since you purchased our product \u2013 so we were wondering if you liked using it?<\/em><\/p>\r\n\r\n\r\n\r\n

                  If you did, would you mind leaving\u00a0 us a review [Link]? It would be greatly appreciated!\u00a0<\/em>\"1f642-1\"\u00a0<\/p>\r\n\r\n\r\n\r\n

                  Thank you,\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

                  [Company Name]<\/em><\/p>\r\n\r\n\r\n\r\n

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                  1. Send a payment confirmation<\/strong><\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n

                    If you use\u00a0forms to sell products<\/a>, you want to make sure your customers\u2019 minds are at ease knowing their payment has been received and processed. As such, you might want to send them a purchase confirmation via email.\u00a0<\/p>\r\n\r\n\r\n\r\n

                    Here\u2019s an idea on what this could look like:\u00a0<\/p>\r\n\r\n\r\n\r\n

                    Hello [Name]<\/em><\/p>\r\n\r\n\r\n\r\n

                    Thank you for making a purchase on our site! Your payment has been received and your order number [Reference ID] is being processed as we speak.\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

                    If you have any questions, please do not hesitate to reach out to us at [Email address] or via our Contact Form at [Link].\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

                    Yours truly,\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

                    The [Company Name] Team\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n

                    How to Create a Form Submission Autoresponder Email Notification\u00a0<\/h2>\r\n\r\n\r\n\r\n

                    With 123FormBuilder, creating a form submission autoresponder email notification<\/a> is extremely easy.<\/p>\r\n\r\n\r\n\r\n

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                    Create a Form<\/a><\/div>\r\n<\/div>\r\n\r\n\r\n\r\n

                    Once you have set up your form, all you have to do is:\u00a0<\/p>\r\n\r\n\r\n\r\n

                    1. Go to \u201cNotifications\u201d.<\/p>\r\n\r\n\r\n\r\n

                    \"Automatic<\/figure>\r\n\r\n\r\n\r\n

                    2. Click on \u201cNew Email\u201d.<\/p>\r\n\r\n\r\n\r\n

                    \"Automatic<\/figure>\r\n\r\n\r\n\r\n

                    3. Set up the specifics of your email autoresponder notification (some pointers on how to do this in the following screenshot, as well as in the next section of this article).\u00a0<\/p>\r\n\r\n\r\n\r\n

                    \"Automatic<\/figure>\r\n\r\n\r\n\r\n

                    4. Click on \u201cSave\u201d.\u00a0<\/p>\r\n\r\n\r\n\r\n

                    That\u2019s it! You have an automatic email response to send out in various circumstances when people submit a form!\u00a0<\/p>\r\n\r\n\r\n\r\n

                    Amp Up Your Autoresponders in 123FormBuilder<\/h2>\r\n\r\n\r\n\r\n

                    Every web form you build in 123FormBuilder offers a variety of autoresponder functions in addition to your basic acknowledgment email.<\/p>\r\n\r\n\r\n\r\n

                    123FormBuilder lets you\u2026<\/p>\r\n\r\n\r\n\r\n