[AppExchange – 123FormBuilder] Installation

With the 123FormBuilder package installed in your Salesforce environment, you’ll have the possibility to push form data into Salesforce objects, update existing records, prefill form fields in real-time and benefit from many other functionalities.

To get started, visit the 123FormBuilder listing on the Salesforce AppExchange. You’ll see two installation options at the top of the page:

  • Get It Now – Use this option to install 123FormBuilder directly into your Production environment. This is ideal if you’re ready to deploy the app in your live Salesforce org and begin using it in real-world scenarios. Note: Once clicked, the installation process will begin for Production without an option to switch to a Sandbox.
  • Try It Free – Choose this option if you want to test 123FormBuilder in a Sandbox environment first. It allows you to explore all features in a safe, isolated space before rolling it out to your Production org. This is highly recommended for new users or organizations with strict deployment workflows.

After choosing your preferred option, log in with your Salesforce credentials when prompted.

You’ll then be asked to confirm the installation details and agree to the terms and conditions. Click Confirm and Install, and log in again if necessary.

During the installation, you’ll need to specify who should have access to the app:

  • Admins Only – Best for initial testing or setup by your Salesforce admin team.
  • All Users – Grants access to everyone in your org.
  • Specific Profiles – Lets you define access based on Salesforce profiles.

We recommend starting with Admins Only to configure and test the app before rolling it out more broadly.

Click Install, and Salesforce will handle the rest.

When the installation is completed, you should see the package installed in the Apps section of your Salesforce account. A few more steps are mandatory for a 123FormBuilder account to be created and connected to your Salesforce environment.

Salesforce App Launcher

When you select 123FormBuilder from your list of apps, you’ll be redirected to a page where you’ll be asked to select the server where the data will be stored. You can choose between the EU and US servers.

The 123FormBuilder account that is created is a trial one and you’ll have access to all Enterprise features for 15 days. During the trial period, you can upgrade to one of the available plans by clicking on the trial indicator that you’ll see across the sections.

123FormBuilder Salesforce App

If your trial expired and didn’t get to chance to upgrade to one of the available plans, you can contact us at salesforce[at]123formbuilder.com.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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