Payment Configuration

Can form users edit submissions after payment on 123FormBuilder?

Payment forms are not compatible with the edit submissions option from the Advanced section of your form inside the form builder.

The payment process will trigger again when the form user returns to make changes to their submission. Although the submission is updated after sending the form and the user can refuse to move forward with the payment, this is not recommended.

For example, let’s say you have a bakery order form and a user orders two cupcakes. They might change their mind at the last minute and order something else. Even if they make a new payment, this can perturb your workflow and create unpleasant situations between you and your customers.

Therefore, we strongly advise against allowing users to edit their submissions if you use your form to collect payments.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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