FAQs

Can I embed my online form into an email?

No, you cannot. Especially if you intend to receive submissions this way. Even though we encourage the use of JavaScript to embed forms on different web pages, embedding them into emails is not the case. That’s because it implies a security risk for the majority of webmail clients. Yes, you can embed HTML content into an email if it supports HTML elements, but online forms are not exclusively HTML built. Even though you succeed in embedding your online form into an email, chances are the end-user will not be able to submit it at all.

The best solution in this matter is to provide the link to your online form within the email. This way, your end-users will click on the link and have the form opened on a separate page where it’s fully functional. Go to Publish → Link to retrieve the link to your online form.

If you want to read more, follow Campaign Monitor’s article on using forms in email.

In conclusion, it’s not that you can or cannot embed forms into emails. It’s about the fact that online forms don’t work properly or at all on different email platforms (e.g. Yahoo, Gmail, Outlook).

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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