Form Editor

I get an error in my headline/HTML block of my 123 form. Why?

The most common reason why the form headline or an HTML block freezes and can't be edited at all in the form builder (sometimes… Read more

On 123FormBuilder, I get the error “The set of choices must be unique”. What to do?

You might encounter this error “The set of choices must be unique” when customising Single choice, Multiple choice, and Dropdown fields. The reason of… Read more

How to Set Multiple Fields on the Same Row in 123FormBuilder

You can incorporate more than one field in the same row using our form builder. This feature helps you structure forms precisely as you… Read more

Star Rating on 123FormBuilder forms

You can use the Star rating field to get feedback on your products/services from your respondents. In the Submissions section of the form builder,… Read more

What are form field instructions?

Form field instructions are the extra information you can add to a form field. This way, you can provide more context for your respondents.… Read more

Can I place the label inside the field?

The label of a field can have different placement - you can place the label/field name inside the field, this making the form compact.… Read more

New User Interface & Navigation on 123FormBuilder

We always strive to provide an intuitive user interface and fluent experiences. Here are the highlights of our enhancements to the user interface and… Read more

How to print form entries on 123FormBuilder

With our form builder, you can easily print the entries received on your forms. You can choose to print individual entries or multiple entries… Read more

How to manage your form fields

123FormBuilder is a powerful tool that helps you create online forms within minutes with a simple drag and drop interface. Dragging fields into your… Read more

Customizing the progress bar of your form

In this article, you'll learn how to customize the progress bar of your form using our online form builder. Once you have created a… Read more

Add a divider/separator on the form

One way to make your form more user-friendly is to divide the form into several sections, giving it more structure and making it easier… Read more

How to remove pages from your 123FormBuilder form

The single-page form is great, however, for longer forms, it's best to create multipage forms. Divide your forms into sections and this way users… Read more

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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