Changes to your pricing plan

Starting with 8th of March 2023, there are going to be some changes to your pricing plan. You might have noticed an in-app announcement related to this topic, but we are going to take each change one by once for more information.

Custom email notification template

Before changes, free users, users on Wix Starter & Weebly Silver had access to 3 custom email templates.

After 8th of March 2023, for Free/Wix Starter/Weebly Silver pricing plans, users will have one email notification available, with no edit option.

Only new forms (created after 8th of March 2023) will be impacted. Forms created before this release date will continue to work with the initial setup. If there are made any changes to an older setup, the new changes will automatically apply.

Email recipients

Before changes, free users, users on Wix Starter & Weebly Silver had accees to multiple email recipients.

After 8th of March 2023, for Free/Wix Starter/Weebly Silver pricing plans, users will have one email recipient available.

Only new forms (created after 8th of March 2023) will be impacted. Forms created before this release date will continue to work with the initial setup. If there are made any changes to an older setup, the new changes will automatically apply.

Redirect options in Thank you page

Before changes, free users, users on Wix Starter & Weebly Silver had access to the redirect options from Thank you page (Redirect to a webpage/ Show text, then redirect to a web page/Redirect with custom variables).

After 8th of March 2023, for Free/Wix Starter/Weebly Silver pricing plans, users will no longer have access to the redirect option in Thank you page, as they will become available from Gold pricing plan.

Only new forms (created after 8th of March 2023) will be impacted. Forms created before this release date will continue to work with the initial setup. If there are made any changes to an older setup, the new changes will automatically apply.

Custom sender email

Before changes, Wix Starter/Weebly Silver users were able to customize the From email option.

After 8th of March 2023, custom email sender (or in other words, customizing From email option) will be available starting with Platinum pricing plan.

All forms will be impacted as it follows:

– forms on Dormant, Wix Starter, Weebly Silver & Gold with custom sender will be redirected to noreply@123formbuilder.com


– forms on Platinum, Diamond & Enterprise with custom sender but with invalid SPF will be redirected to noreply@123formbuilder.com

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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