Notifications

Do custom notifications work with the resend option?

Custom notifications work together with the resend option. All form recipients will receive your resent email templates. You can choose to resend any of the email templates created in your form’s Emails section.

Custom notifications

Here are some examples of use cases in which you might need to resend email notifications:

  • Sending reminders via SMS or Email.
  • Receiving feedback after an event.
  • Thank you messages.
  • Send a follow-up email.
  • When orders are not finished you can send their payment links.
  • Increase customer engagement.

Important Note! When you compose a new email to deliver after the submission date, make sure to delete it. If not, all the templates displayed in your Notifications section will be delivered to new entries.

To resend an email, navigate to Results – Submissions, check the desired entries and choose Resend.

Resend custom notifications

In the lightbox that opens, all email templates composed for your form will be listed. Select the templates that you want to be delivered.

Lightbox select custom notification

That’s it! All of the selected templates are sent to your form recipients.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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