{"id":24893,"date":"2016-05-06T10:06:03","date_gmt":"2016-05-06T10:06:03","guid":{"rendered":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/?p=24893"},"modified":"2022-10-25T10:54:06","modified_gmt":"2022-10-25T10:54:06","slug":"i-cannot-activate-my-smtp-for-email-notifications-what-to-do","status":"publish","type":"post","link":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/","title":{"rendered":"I cannot activate my SMTP for email notifications on 123FormBuilder. What to do?"},"content":{"rendered":"\n<p>If you receive the error message &#8220;The SMTP information you have provided is incorrect&#8221; or anything similar, while trying to activate the SMTP feature on your web form, check if your credentials are correct.<\/p>\n\n\n\n<p>Do you use Gmail? If the issue persists, it could mean that Google blocks the connection. To prevent this from happening, access the <a href=\"\/\">form builder<\/a>, and go to the <b>Security<\/b> settings of your Google account. Scroll down to <b>Less secure app access<\/b> and click on <b>Turn on access<\/b>. Also, make sure that you do not have the Google 2-Step Verification option enabled.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/GoogleLessSecuredApps.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"321\" src=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/GoogleLessSecuredApps-1024x321.png\" alt=\"Google SMTP\" class=\"wp-image-41683\" srcset=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/GoogleLessSecuredApps-1024x321.png 1024w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/GoogleLessSecuredApps-300x94.png 300w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/GoogleLessSecuredApps-768x240.png 768w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/GoogleLessSecuredApps.png 1083w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>If you are using Yahoo Mail, you&#8217;ll need to add your App Password to activate SMTP on your form. This is different from the password used to log in to your Yahoo Mail account.<\/p>\n\n\n\n<p>To generate the App Password, go to your Yahoo account settings and select the <b>Account Security<\/b> tab. Scroll down to find the <b>App Password<\/b> section and click on <b>Generate app password<\/b>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/YahooAppPassword.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/YahooAppPassword.png\" alt=\"Yahoo SMTP\" class=\"wp-image-41684\" width=\"668\" height=\"470\" srcset=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/YahooAppPassword.png 1012w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/YahooAppPassword-300x211.png 300w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/YahooAppPassword-768x541.png 768w\" sizes=\"auto, (max-width: 668px) 100vw, 668px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p>A popup will appear on the screen. Select the blue <b>Get started<\/b> button to move forward. Next, you&#8217;ll need to give your app a name so you can better recognize it and the service it represents. Once you&#8217;re done, click on <b>Generate password<\/b> and copy the app password into the SMTP options of your form.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\" \/>\n\n\n\n<p><b>Related articles<\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setting-up-smtp-with-2-step-verification-on\/\">Setting up SMTP with 2-Step Verification On<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>If you receive the error message &#8220;The SMTP information you have provided is incorrect&#8221; or anything similar, while trying to activate the SMTP feature on your web form, check if your credentials are correct. Do you use Gmail? If the issue persists, it could mean that Google blocks the connection. To prevent this from happening, [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":-1,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[87],"tags":[853,855,854],"class_list":["post-24893","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-notifications","tag-cannot-activate-smtp","tag-error-activating-smtp","tag-the-smtp-information-you-have-provided-is-incorrect"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Cannot activate SMTP on web form | 123FormBuilder Help<\/title>\n<meta name=\"description\" content=\"If you cannot activate SMTP due to an error that the credentials are incorrect, even if you&#039;ve checked them twice, follow this article on how to fix it.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I cannot activate my SMTP for email notifications on 123FormBuilder. What to do?\" \/>\n<meta property=\"og:description\" content=\"If you cannot activate SMTP due to an error that the credentials are incorrect, even if you&#039;ve checked them twice, follow this article on how to fix it.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/\" \/>\n<meta property=\"og:site_name\" content=\"123FormBuilder Knowledge Base\" \/>\n<meta property=\"article:published_time\" content=\"2016-05-06T10:06:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-25T10:54:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/GoogleLessSecuredApps-1024x321.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Cannot activate SMTP on web form | 123FormBuilder Help","description":"If you cannot activate SMTP due to an error that the credentials are incorrect, even if you've checked them twice, follow this article on how to fix it.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/","og_locale":"en_US","og_type":"article","og_title":"I cannot activate my SMTP for email notifications on 123FormBuilder. What to do?","og_description":"If you cannot activate SMTP due to an error that the credentials are incorrect, even if you've checked them twice, follow this article on how to fix it.","og_url":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/","og_site_name":"123FormBuilder Knowledge Base","article_published_time":"2016-05-06T10:06:03+00:00","article_modified_time":"2022-10-25T10:54:06+00:00","og_image":[{"url":"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/GoogleLessSecuredApps-1024x321.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Written by":"","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/#article","isPartOf":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/"},"author":{"name":"","@id":""},"headline":"I cannot activate my SMTP for email notifications on 123FormBuilder. What to do?","datePublished":"2016-05-06T10:06:03+00:00","dateModified":"2022-10-25T10:54:06+00:00","mainEntityOfPage":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/"},"wordCount":241,"commentCount":4,"image":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/#primaryimage"},"thumbnailUrl":"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/GoogleLessSecuredApps-1024x321.png","keywords":["cannot activate SMTP","error activating SMTP","the smtp information you have provided is incorrect"],"articleSection":["Notifications"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/","url":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/","name":"Cannot activate SMTP on web form | 123FormBuilder Help","isPartOf":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/#website"},"primaryImageOfPage":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/#primaryimage"},"image":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/#primaryimage"},"thumbnailUrl":"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/GoogleLessSecuredApps-1024x321.png","datePublished":"2016-05-06T10:06:03+00:00","dateModified":"2022-10-25T10:54:06+00:00","author":{"@id":""},"description":"If you cannot activate SMTP due to an error that the credentials are incorrect, even if you've checked them twice, follow this article on how to fix it.","breadcrumb":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/#primaryimage","url":"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/GoogleLessSecuredApps-1024x321.png","contentUrl":"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/GoogleLessSecuredApps-1024x321.png"},{"@type":"BreadcrumbList","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-cannot-activate-my-smtp-for-email-notifications-what-to-do\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/"},{"@type":"ListItem","position":2,"name":"I cannot activate my SMTP for email notifications on 123FormBuilder. What to do?"}]},{"@type":"WebSite","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/#website","url":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/","name":"123FormBuilder Knowledge Base","description":"Search our documentation platform for answers, service specifications and 3rd-party integrations.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"","url":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/author\/"}]}},"_links":{"self":[{"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/posts\/24893","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/comments?post=24893"}],"version-history":[{"count":14,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/posts\/24893\/revisions"}],"predecessor-version":[{"id":44811,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/posts\/24893\/revisions\/44811"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/media?parent=24893"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/categories?post=24893"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/tags?post=24893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}