{"id":36640,"date":"2020-03-03T21:29:31","date_gmt":"2020-03-03T21:29:31","guid":{"rendered":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/?p=36640"},"modified":"2022-10-25T10:36:10","modified_gmt":"2022-10-25T10:36:10","slug":"i-dont-receive-form-submissions-in-my-inbox-why","status":"publish","type":"post","link":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/","title":{"rendered":"I don&#8217;t receive 123FormBuilder form submissions in my Inbox. Why?"},"content":{"rendered":"\n<p>First, be sure to check your <b>Spam<\/b> and <b>Trash<\/b> boxes. If submissions aren&#8217;t there, check if you&#8217;ve got the proper form configuration. Here are some tips for having your submission emails behave like regular emails.<\/p>\n\n\n\n<p>In\u00a0the <a href=\"\/\">form builder<\/a>, go to <strong>Emails<\/strong>,\u00a0and collapse the <b>Show From and Reply-to<\/b> options section.<\/p>\n\n\n\n<p>Now, select the following variables from the dropdown lists below: your submitter&#8217;s name for <b>From name<\/b>, <em>noreply@123formbuilder.com<\/em> for <b>From email<\/b>, and your submitter&#8217;s email address for <b>Reply to email<\/b>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/FromEmail.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/FromEmail.png\" alt=\"Notifications settings\" class=\"wp-image-41470\" width=\"624\" height=\"448\" srcset=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/FromEmail.png 819w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/FromEmail-300x215.png 300w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/FromEmail-768x551.png 768w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p>Also, <a href=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/how-to-create-email-whitelists-to-save-important-messages\/\">create a whitelist<\/a> in your email settings. This way, you&#8217;ll always find your form submissions in your Inbox.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\" \/>\n\n\n\n<p><b>Related articles<\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/emails-through-your-own-smtp-server\/\">Send emails through your own SMTP server<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>First, be sure to check your Spam and Trash boxes. If submissions aren&#8217;t there, check if you&#8217;ve got the proper form configuration. Here are some tips for having your submission emails behave like regular emails. In\u00a0the form builder, go to Emails,\u00a0and collapse the Show From and Reply-to options section. Now, select the following variables from [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":-1,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[119,87],"tags":[828,829,830,831],"class_list":["post-36640","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-faqs","category-notifications","tag-not-receiving-email-notifications","tag-spam","tag-trash","tag-whitelist"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Help: Submissions not received in Inbox | 123FormBuilder<\/title>\n<meta name=\"description\" content=\"If the notification emails for your form submissions are missing from your Inbox, read this article where we explain how to fix this.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I don&#039;t receive 123FormBuilder form submissions in my Inbox. Why?\" \/>\n<meta property=\"og:description\" content=\"If the notification emails for your form submissions are missing from your Inbox, read this article where we explain how to fix this.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/\" \/>\n<meta property=\"og:site_name\" content=\"123FormBuilder Knowledge Base\" \/>\n<meta property=\"article:published_time\" content=\"2020-03-03T21:29:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-25T10:36:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/FromEmail.png\" \/>\n<meta name=\"author\" content=\"Julia\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Julia\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Help: Submissions not received in Inbox | 123FormBuilder","description":"If the notification emails for your form submissions are missing from your Inbox, read this article where we explain how to fix this.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/","og_locale":"en_US","og_type":"article","og_title":"I don't receive 123FormBuilder form submissions in my Inbox. Why?","og_description":"If the notification emails for your form submissions are missing from your Inbox, read this article where we explain how to fix this.","og_url":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/","og_site_name":"123FormBuilder Knowledge Base","article_published_time":"2020-03-03T21:29:31+00:00","article_modified_time":"2022-10-25T10:36:10+00:00","og_image":[{"url":"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/FromEmail.png","type":"","width":"","height":""}],"author":"Julia","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Julia","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/#article","isPartOf":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/"},"author":{"name":"Julia","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/#\/schema\/person\/cc469207f9fad9e280a743a5dc96a843"},"headline":"I don&#8217;t receive 123FormBuilder form submissions in my Inbox. Why?","datePublished":"2020-03-03T21:29:31+00:00","dateModified":"2022-10-25T10:36:10+00:00","mainEntityOfPage":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/"},"wordCount":126,"commentCount":2,"image":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/#primaryimage"},"thumbnailUrl":"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/FromEmail.png","keywords":["not receiving email notifications","spam","trash","whitelist"],"articleSection":["FAQs","Notifications"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/","url":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/","name":"Help: Submissions not received in Inbox | 123FormBuilder","isPartOf":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/#website"},"primaryImageOfPage":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/#primaryimage"},"image":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/#primaryimage"},"thumbnailUrl":"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/FromEmail.png","datePublished":"2020-03-03T21:29:31+00:00","dateModified":"2022-10-25T10:36:10+00:00","author":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/#\/schema\/person\/cc469207f9fad9e280a743a5dc96a843"},"description":"If the notification emails for your form submissions are missing from your Inbox, read this article where we explain how to fix this.","breadcrumb":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/#primaryimage","url":"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/FromEmail.png","contentUrl":"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2021\/11\/FromEmail.png"},{"@type":"BreadcrumbList","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/i-dont-receive-form-submissions-in-my-inbox-why\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/"},{"@type":"ListItem","position":2,"name":"I don&#8217;t receive 123FormBuilder form submissions in my Inbox. Why?"}]},{"@type":"WebSite","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/#website","url":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/","name":"123FormBuilder Knowledge Base","description":"Search our documentation platform for answers, service specifications and 3rd-party integrations.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/#\/schema\/person\/cc469207f9fad9e280a743a5dc96a843","name":"Julia","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/1b07bbd30c86170f8eb191468f69aaeab7b6cfddcd35ceaf4099ab76a5dccb06?s=96&d=https%3A%2F%2Fui-avatars.com%2Fapi%2FJulia%2F96%2Ff3f3f3%2Faaa%2F1%2F0.5%2Ffalse%2Ftrue&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/1b07bbd30c86170f8eb191468f69aaeab7b6cfddcd35ceaf4099ab76a5dccb06?s=96&d=https%3A%2F%2Fui-avatars.com%2Fapi%2FJulia%2F96%2Ff3f3f3%2Faaa%2F1%2F0.5%2Ffalse%2Ftrue&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/1b07bbd30c86170f8eb191468f69aaeab7b6cfddcd35ceaf4099ab76a5dccb06?s=96&d=https%3A%2F%2Fui-avatars.com%2Fapi%2FJulia%2F96%2Ff3f3f3%2Faaa%2F1%2F0.5%2Ffalse%2Ftrue&r=g","caption":"Julia"},"url":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/author\/julia-unguras123formbuilder-com\/"}]}},"_links":{"self":[{"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/posts\/36640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/users\/49"}],"replies":[{"embeddable":true,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/comments?post=36640"}],"version-history":[{"count":10,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/posts\/36640\/revisions"}],"predecessor-version":[{"id":44797,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/posts\/36640\/revisions\/44797"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/media?parent=36640"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/categories?post=36640"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/tags?post=36640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}