How to add a DKIM signature to email notifications, sent through 123FormBuilder?<\/h2>\n\n\n\n
First things first, for DKIM (Domain Keys Identified Mail) to work:<\/p>\n\n\n\n
- \n
- you need to have an Enterprise account and purchase the DKIM add-on, if you are interested in this get in touch with our sales team<\/a>;<\/li>\n\n\n\n
- custom email domains used as sender or from emails need to have properly configured SPF records<\/a>;<\/li>\n\n\n\n
- a new TXT record needs to be created in your organization\u2019s DNS;<\/li>\n\n\n\n
- the setup needs to be validated on our side after the DNS is updated;<\/li>\n<\/ul>\n\n\n\n
\n\n\n\nWhen editing your forms, you need to navigate to the “Emails” section. In the left side panel, you directly have the orange banner with \u201cDKIM. Interested? Get in touch ->\u201d.<\/p>\n\n\n\n
<\/p>\n\n\n\n
![\"Emails](\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/image-175-1024x492.png\")
<\/a><\/figure>\n\n\n\n<\/p>\n\n\n\n
Another option would be to click on \u201cShow From and Reply-to options\u201d. Then you will see: and click on \u201cShow From and Reply-to options\u201d. Then you will see:<\/p>\n\n\n\n
- \n
- a dropdown that allows you to select a \u201cFrom email\u201d – which will appear as the sender of the email notification;<\/li>\n\n\n\n
- and two options displayed above this dropdown – Add email & Enable DKIM.<\/li>\n<\/ul>\n\n\n\n
![\"Enable](\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/Screenshot-2023-11-22-at-15.33.30-1-1024x492.png\")
<\/a><\/figure>\n\n\n\nIf you don\u2019t want the sender of your email notifications to be noreply@123formbuilder.com or noreply@myfor.ms, but want to use an email from your own domain instead, based on the desired level of security you can either:<\/p>\n\n\n\n
- \n
- Click on Add email and configure SPF records for your organization\u2019s domain;<\/li>\n\n\n\n
- Or click on Enable DKIM and include a DKIM signature to your email notifications, as an addition to the SPF records (which are mandatory for all custom senders).<\/li>\n<\/ul>\n\n\n\n
If you already paid for the DKIM add-on, clicking on Enable DKIM will allow you to choose from two options:<\/p>\n\n\n\n
- \n
- Add the DKIM signature to a custom domain for which you already configured the SPF records;<\/li>\n\n\n\n
- Or, add a new email and configure SPF & DKIM in the same step.<\/li>\n<\/ul>\n\n\n\n
\n\n\n\nDKIM setup<\/h2>\n\n\n\n
If you want to add a DKIM signature to an email domain that already has SPF records configured, you just need to select the desired email & click on next. <\/p>\n\n\n
\n![\"Enable](\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2022\/09\/3-1024x486.png\")
<\/a><\/figure>\n<\/div>\n\n\nThen you will see a pop-up with DKIM setup details:<\/p>\n\n\n\n
- \n
- copy the DKIM selector & key, and create a new TXT record with these details in your DNS;<\/li>\n\n\n\n
- close the pop-up and wait for the DNS to update;<\/li>\n<\/ul>\n\n\n\n
![\"Enable](\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2022\/09\/4-869x1024.png\")
<\/a><\/figure>\n<\/div>\n\n\nAfter the DNS is updated, come back to the form, click on Enable DKIM button again and validate the setup. If the setup is valid you will see a success message and will be able to use this email address as the sender for upcoming email notifications. Don\u2019t forget to save the setup once you are done customizing the email.<\/p>\n\n\n
\n![\"After](\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2022\/09\/5-1024x567.png\")
<\/a><\/figure>\n<\/div>\n\n\n<\/div>\n\n\n\nSPF & DKIM setup<\/h2>\n\n\n\n
If you want to add a DKIM signature to an email domain that doesn\u2019t have SPF records configured yet, click on Enable DKIM, and instead of selecting an email from the list, click on add new email.<\/p>\n\n\n
\n![\"Enable](\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2022\/09\/6-1024x486.png\")
<\/a><\/figure>\n<\/div>\n\n\nThen you will see a pop-up where you can type the desired email.<\/p>\n\n\n
\n![\"Add](\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2022\/09\/7-1024x667.png\")
<\/a><\/figure>\n<\/div>\n\n\nAfter that, you will be redirected to a pop-up with the setup details for the SPF record. You need to create a new TXT record with these details in your DNS, and click on next.<\/p>\n\n\n
\n![\"Add](\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2022\/09\/8-1024x757.png\")
<\/a><\/figure>\n<\/div>\n\n\nThen click on next, to see the setup details for DKIM, and:<\/p>\n\n\n\n
- \n
- copy the DKIM selector & key, and create a new TXT record with these details in your DNS;<\/li>\n\n\n\n
- close the pop-up and wait for the DNS to update;<\/li>\n<\/ul>\n\n\n\n
![\"Add](\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2022\/09\/9-861x1024.png\")
<\/a><\/figure>\n<\/div>\n\n\nAfter the DNS is updated, come back to the form, click on Enable DKIM button again and validate the setup. If the setup is valid you will see a success message and will be able to use this email address as the sender for upcoming email notifications. Don\u2019t forget to save the setup once you are done customizing the email.<\/p>\n\n\n
\n![\"After](\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2022\/09\/10-1024x576.png\")
<\/a><\/figure>\n<\/div>\n\n\n<\/div>\n\n\n\nTips <\/h2>\n\n\n\n
- \n
- If the validation fails and you receive an error message it means that either:\n
- \n
- the DNS wasn\u2019t updated yet \u2192 please wait & validate again after the DNS is updated. In some cases, it can take up to 72h.<\/li>\n\n\n\n
- the setup isn\u2019t correct \u2192 copy the SPF records, the DKIM selector & DKIM key again and check if they match with the TXT records added to your DNS. If they don\u2019t, edit the TXT records, and validate the setup once more after the DNS was updated.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- If at any point you want to enable DKIM (Domain Keys Identified Mail) for another email from the same domain or form a completely different domain, just click on \u201cStart again\u201d and restart the setup from scratch.<\/li>\n\n\n\n
- If you already configured SPF & DKIM records for a domain, you can use any email address from this domain without needing to update the DNS. You just need to add the new email & validate it, before you can use it as sender.<\/li>\n\n\n\n
- You do not need to set this up if you are using the default 123FormBuilder addresses (noreply@123formbuilder.com or noreply@myfor.ms), or if you have connected your SMTP server to your forms.<\/li>\n<\/ul>\n\n\n\n<\/div>\n\n\n\n
How to make sure the setup works?<\/h2>\n\n\n\n
After saving the email notification setup, preview the form and make a test submission. Go to your inbox, open the email notification and click on settings – show original message.<\/p>\n\n\n
\n![\"Show](\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2022\/09\/11-1024x1015.png\")
<\/a><\/figure>\n<\/div>\n\n\n
\n\n\n\nRelated articles <\/h2>\n\n\n\n
- \n
- Email notifications with custom senders<\/a><\/li>\n\n\n\n
- How to add a DKIM signature to email notifications?<\/a><\/li>\n\n\n\n
- SPF records and email spoofing <\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
What are DKIM signatures and who are they for? DKIM (Domain Keys Identified Mail) is a type of digital signature that can be added to emails in order to ensure that they are not forged. It works as an anti-spam protection mechanism both for senders and recipients. You can find out more about it here. […]<\/p>\n","protected":false},"author":13,"featured_media":-1,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[87],"tags":[160,157,158,163,159,162,161],"class_list":["post-43950","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-notifications","tag-custom-sender","tag-dkim","tag-domain-keys-identified-mail","tag-enable-dkim","tag-secure-emails","tag-set-up-dkim","tag-verified-sender"],"yoast_head":"\n
Setup steps for DKIM signatures -<\/title>\n<meta name=\"description\" content=\"Set up a DKIM signature for email notifications sent for 123FormBuilder forms, and improve email deliverability.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Setup steps for DKIM signatures\" \/>\n<meta property=\"og:description\" content=\"Set up a DKIM signature for email notifications sent for 123FormBuilder forms, and improve email deliverability.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/\" \/>\n<meta property=\"og:site_name\" content=\"123FormBuilder Knowledge Base\" \/>\n<meta property=\"article:published_time\" content=\"2022-09-28T13:36:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-22T13:34:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/image-175-1024x492.png\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Setup steps for DKIM signatures -","description":"Set up a DKIM signature for email notifications sent for 123FormBuilder forms, and improve email deliverability.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/","og_locale":"en_US","og_type":"article","og_title":"Setup steps for DKIM signatures","og_description":"Set up a DKIM signature for email notifications sent for 123FormBuilder forms, and improve email deliverability.","og_url":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/","og_site_name":"123FormBuilder Knowledge Base","article_published_time":"2022-09-28T13:36:50+00:00","article_modified_time":"2023-11-22T13:34:43+00:00","og_image":[{"url":"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/image-175-1024x492.png","type":"","width":"","height":""}],"author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/#article","isPartOf":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/"},"author":{"name":"admin","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/#\/schema\/person\/ac765b93d6689ec0f4ee6f6e040d66ea"},"headline":"Setup steps for DKIM signatures","datePublished":"2022-09-28T13:36:50+00:00","dateModified":"2023-11-22T13:34:43+00:00","mainEntityOfPage":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/"},"wordCount":959,"commentCount":0,"image":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/#primaryimage"},"thumbnailUrl":"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/image-175-1024x492.png","keywords":["Custom sender","DKIM","Domain Keys Identified Mail","enable dkim","Secure emails","set up dkim","Verified sender"],"articleSection":["Notifications"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/","url":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/","name":"Setup steps for DKIM signatures -","isPartOf":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/#website"},"primaryImageOfPage":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/#primaryimage"},"image":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/#primaryimage"},"thumbnailUrl":"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/image-175-1024x492.png","datePublished":"2022-09-28T13:36:50+00:00","dateModified":"2023-11-22T13:34:43+00:00","author":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/#\/schema\/person\/ac765b93d6689ec0f4ee6f6e040d66ea"},"description":"Set up a DKIM signature for email notifications sent for 123FormBuilder forms, and improve email deliverability.","breadcrumb":{"@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/#primaryimage","url":"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/image-175-1024x492.png","contentUrl":"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/image-175-1024x492.png"},{"@type":"BreadcrumbList","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/"},{"@type":"ListItem","position":2,"name":"Setup steps for DKIM signatures"}]},{"@type":"WebSite","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/#website","url":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/","name":"123FormBuilder Knowledge Base","description":"Search our documentation platform for answers, service specifications and 3rd-party integrations.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/#\/schema\/person\/ac765b93d6689ec0f4ee6f6e040d66ea","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/41383a571ede8f1257b128aa53a410cc1ea4c1901ac8cea3776cba5438d24843?s=96&d=https%3A%2F%2Fui-avatars.com%2Fapi%2Fadmin%2F96%2Ff3f3f3%2Faaa%2F1%2F0.5%2Ffalse%2Ftrue&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/41383a571ede8f1257b128aa53a410cc1ea4c1901ac8cea3776cba5438d24843?s=96&d=https%3A%2F%2Fui-avatars.com%2Fapi%2Fadmin%2F96%2Ff3f3f3%2Faaa%2F1%2F0.5%2Ffalse%2Ftrue&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/41383a571ede8f1257b128aa53a410cc1ea4c1901ac8cea3776cba5438d24843?s=96&d=https%3A%2F%2Fui-avatars.com%2Fapi%2Fadmin%2F96%2Ff3f3f3%2Faaa%2F1%2F0.5%2Ffalse%2Ftrue&r=g","caption":"admin"},"url":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/posts\/43950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/comments?post=43950"}],"version-history":[{"count":12,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/posts\/43950\/revisions"}],"predecessor-version":[{"id":47669,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/posts\/43950\/revisions\/47669"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/media?parent=43950"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/categories?post=43950"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/wp-json\/wp\/v2\/tags?post=43950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}} - How to add a DKIM signature to email notifications?<\/a><\/li>\n\n\n\n
- Email notifications with custom senders<\/a><\/li>\n\n\n\n
- If the validation fails and you receive an error message it means that either:\n
- custom email domains used as sender or from emails need to have properly configured SPF records<\/a>;<\/li>\n\n\n\n