{"id":43960,"date":"2022-09-28T14:16:28","date_gmt":"2022-09-28T14:16:28","guid":{"rendered":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/?p=43960"},"modified":"2023-11-22T13:33:53","modified_gmt":"2023-11-22T13:33:53","slug":"how-to-add-a-dkim-signature-to-email-notifications","status":"publish","type":"post","link":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/how-to-add-a-dkim-signature-to-email-notifications\/","title":{"rendered":"How to add a DKIM signature to email notifications?"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-what-is-dkim\">What is DKIM?<\/h2>\n\n\n\n<p>DKIM (Domain Keys Identified Mail) is a standard email authentication method that adds a digital signature to outgoing messages. Receiving mail servers that get messages signed with DKIM can verify the sender\u2019s identity, and ensure that messages actually came from the sender, not someone impersonating the sender.<\/p>\n\n\n\n<p>In other words, it detects forgery and prevents the delivery of potentially harmful emails. So, it helps protect email senders and recipients from spam, spoofing, and phishing. Plus, it improves email deliverability, by reducing the chances of being blocked by the recipient\u2019s servers or entering spam.<\/p>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-does-it-work\">How does it work?<\/h2>\n\n\n\n<p>A DKIM signature is a header added to email messages, which contains specific values that allow receiving email servers to validate the source of the message.<\/p>\n\n\n\n<p>For this, a pair of unique encrypted keys are used:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>a public key &#8211; included in the digital signature, and is accessible by internet service providers;<\/li>\n\n\n\n<li>a private key &#8211; kept on the outgoing server, and is used for verifying the signature once the email is delivered.<\/li>\n<\/ul>\n\n\n\n<p>When these keys match, it means that the identity of the sender is valid.<\/p>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-who-is-it-for\">Who is it for?<\/h2>\n\n\n\n<p>Suppose you are using 123FormBuilder to collect data from your customers and use email notifications to communicate with your customers. In that case, DKIM can help you rest assured that your messages are delivered and trustworthy. Especially if you are choosing to personalize the email notifications and send them on behalf of your own custom domain (using a custom email address as sender or from email). <\/p>\n\n\n\n<p>Not sure if this feature is right for you? <a href=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/enterprise\/\" target=\"_blank\" rel=\"noreferrer noopener\">Drop us a line<\/a>, we are happy to help!<\/p>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-add-a-dkim-signature-to-email-notifications-sent-through-123formbuilder\">How to add a DKIM signature to email notifications, sent through 123FormBuilder?<\/h2>\n\n\n\n<p>First things first, for DKIM (Domain Keys Identified Mail) to work:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>you need to have an Enterprise account and purchase the DKIM add-on, if you are interested in this <a href=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/get-in-touch\/\" target=\"_blank\" rel=\"noreferrer noopener\">get in touch with our sales team<\/a>;<\/li>\n\n\n\n<li>custom email domains used as sender or from emails need to have <a href=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/spf-record\/\" target=\"_blank\" rel=\"noreferrer noopener\">properly configured SPF records<\/a>;<\/li>\n\n\n\n<li>a new TXT record needs to be created in your organization\u2019s DNS;<\/li>\n\n\n\n<li>the setup needs to be validated on our side after the DNS is updated;<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>When editing your forms, you need to navigate to the &#8220;Emails&#8221; section. In the left side panel, you directly have the orange banner with &#8220;DKIM. Interested? Get in touch -&gt;&#8221;.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/image-174.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"492\" src=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/image-174-1024x492.png\" alt=\"Emails section\" class=\"wp-image-47663\" srcset=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/image-174-1024x492.png 1024w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/image-174-300x144.png 300w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/image-174-768x369.png 768w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/image-174-1536x738.png 1536w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/image-174.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Another option would be to click on and click on \u201cShow From and Reply-to options\u201d. Then you will see:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>a dropdown that allows you to select a \u201cFrom email\u201d &#8211; which will appear as the sender of the email notification;<\/li>\n\n\n\n<li>and two options displayed above this dropdown &#8211; Add email &amp; Enable DKIM.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/Screenshot-2023-11-22-at-15.33.30.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"492\" src=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/Screenshot-2023-11-22-at-15.33.30-1024x492.png\" alt=\"Enable DKIM\" class=\"wp-image-47665\" srcset=\"https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/Screenshot-2023-11-22-at-15.33.30-1024x492.png 1024w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/Screenshot-2023-11-22-at-15.33.30-300x144.png 300w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/Screenshot-2023-11-22-at-15.33.30-768x369.png 768w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/Screenshot-2023-11-22-at-15.33.30-1536x738.png 1536w, https:\/\/cdn.marketing123.123formbuilder.com\/wp-content\/uploads\/sites\/3\/2023\/11\/Screenshot-2023-11-22-at-15.33.30.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>If you don\u2019t want the sender of your email notifications to be noreply@123formbuilder.com or noreply@myfor.ms, but want to use an email from your own domain instead, based on the desired level of security you can either:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on Add email and configure SPF records for your organization\u2019s domain;<\/li>\n\n\n\n<li>Or click on Enable DKIM and include a DKIM signature to your email notifications, as an addition to the SPF records (which are mandatory for all custom senders).<\/li>\n<\/ul>\n\n\n\n<p>If you already paid for the DKIM add-on, clicking on Enable DKIM will allow you to choose from two options:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add the DKIM signature to a custom domain for which you already configured the SPF records;<\/li>\n\n\n\n<li>Or, add a new email and configure SPF &amp; DKIM in the same step.<\/li>\n<\/ul>\n\n\n\n<p>If you want to learn more about the <a href=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/\" target=\"_blank\" rel=\"noreferrer noopener\">setup steps, check out this page.<\/a> Additional information about email security protocols <a href=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/blog\/secure-your-emails-with-dkim\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-related-articles\">Related articles <\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/how-to-add-a-custom-sender-address-to-an-email-notification\/\" target=\"_blank\" rel=\"noreferrer noopener\">Email notifications with custom senders<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/setup-steps-for-dkim-signature\/\" target=\"_blank\" rel=\"noreferrer noopener\">Setup steps for DKIM signature<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/spf-record\/\" target=\"_blank\" rel=\"noreferrer noopener\">SPF records and email spoofing <\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>What is DKIM? DKIM (Domain Keys Identified Mail) is a standard email authentication method that adds a digital signature to outgoing messages. Receiving mail servers that get messages signed with DKIM can verify the sender\u2019s identity, and ensure that messages actually came from the sender, not someone impersonating the sender. In other words, it detects [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":-1,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[87],"tags":[160,157,158,159,161],"class_list":["post-43960","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-notifications","tag-custom-sender","tag-dkim","tag-domain-keys-identified-mail","tag-secure-emails","tag-verified-sender"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to add a DKIM signature to email notifications? -<\/title>\n<meta name=\"description\" content=\"Email notifications sent for 123FormBuilder forms can include anti-spam protection, through DKIM signatures (Domain Keys Identified Mail).\" \/>\n<meta name=\"robots\" content=\"index, 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