{"id":7406,"date":"2013-12-09T08:52:04","date_gmt":"2013-12-09T08:52:04","guid":{"rendered":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/?p=7406"},"modified":"2022-10-25T10:48:15","modified_gmt":"2022-10-25T10:48:15","slug":"how-to-create-email-whitelists-to-save-important-messages","status":"publish","type":"post","link":"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/how-to-create-email-whitelists-to-save-important-messages\/","title":{"rendered":"How to create email whitelists to save important messages"},"content":{"rendered":"\n<p>Let&#8217;s say you were waiting for some important messages, but none of them arrived in the inbox of your email account. It&#8217;s not because they weren&#8217;t sent, but because your email account filtered them as spam messages. To avoid having important messages marked as spam and lose them, you&#8217;ll need to create whitelists. Whitelists allow users to compile lists of senders they wish to receive emails from.<\/p>\n\n\n\n<p>Keeping in touch with our users is a top priority, therefore we encourage each one of them to create a whitelist in their email account. This way, messages sent by us will not get lost and we can offer better assistance.<\/p>\n\n\n\n<p>Here is how to make a whitelist on the most used mailing platforms:<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\" \/>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\" id=\"h-gmail\">Gmail<\/h2>\n\n\n\n<p>1. Open your inbox, click on the gear icon close to your Google account icon, and select <b>See all settings.&nbsp;<\/b><br>2. Select the <b>Filters and Blocked Addresses<\/b> tab and click on <b>Create a new filter.<\/b><br>3. In the <b>From<\/b> box, write the domain name <b>admin.123formbuilder.com<\/b><br>4. Click on <b>Create filter<\/b>, in the bottom-right corner.<br>5. You can also choose to archive the message or send it to a label (folder) if you have created any. If you tick the option <b>Never send it to Spam<\/b>, each message from us will arrive in your inbox.<br>6. Press <b>Create filter<\/b> in the bottom-right corner and you&#8217;re done.<\/p>\n\n\n\n<div class=\"warningBox\"><span style=\"font-size: 16px\"><p><b>Important<\/b><\/p>Repeat for admin.123formbuilder.io the same steps listed above.<\/span><\/div>\n\n\n\n<p><b>Optional:<\/b> You can tick the option <b>Also apply filter to X matching conversations<\/b>, X being the number of emails found in your account with admin.123formbuilder.com or admin.123formbuilder.io as the sender. If it&#8217;s 0, you no longer need to use this option.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\" \/>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\" id=\"h-yahoo\">Yahoo<\/h2>\n\n\n\n<p>1. In the top-right corner, click on the gear symbol next to <b>Settings.<\/b><br>2. Go to <b>More Settings \u2192 Filters.<\/b><br>3. Click on <b>Add new filters<\/b> to create a filter.<br>4. Give the filter a name.<br>5. Below <b>From,<\/b> first select the filter criterion <b>contains<\/b> and then write the domain name <b>admin.123formbuilder.com<\/b><br>6. Click <b>Save<\/b> to apply the changes.<\/p>\n\n\n\n<div class=\"warningBox\"><span style=\"font-size: 16px\"><p><b>Important<\/b><\/p>Repeat for admin.123formbuilder.io the same steps listed above.<\/span><\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\" \/>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\" id=\"h-outlook\">Outlook<\/h2>\n\n\n\n<p>1. Under <b>Settings<\/b>, click on <b>View all Outlook settings.<\/b><br>2. Select <b>Junk Email<\/b> and under<b> Safe Senders and domains<\/b> click on <b>Add.<\/b><br>3. Write the domain name <b>admin.123formbuilder.com<\/b> and press Enter on your keyboard.<br>4. Click <b>Save<\/b> and you&#8217;re done.<\/p>\n\n\n\n<div class=\"warningBox\"><span style=\"font-size: 16px\"><p><b>Important<\/b><\/p>Repeat for admin.123formbuilder.io the same steps listed above.<\/span><\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\" \/>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\" id=\"h-aol\">AOL<\/h2>\n\n\n\n<p>1. Log in to your AOL webmail account.<br>2. Go to the <b>Contacts<\/b> section located on the left side, and add a <b>New Contact<\/b>.<br>3. In the <b>Email1<\/b> box, type in <b>noreply@123formbuilder.com<\/b> which is the sender of our email notifications.<br>4. Click <b>Add Contact<\/b>&nbsp;and you&#8217;re done!<\/p>\n\n\n\n<div class=\"warningBox\"><span style=\"font-size: 16px\"><p><b>Important<\/b><\/p>Repeat for noreply@123formbuilder.io the same steps listed above.<\/span><\/div>\n\n\n\n<p>This concludes the tutorials for creating email whitelists for the most commonly used platforms. We hope this proved useful and that you will no longer lose messages sent by our team.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\" \/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-domain-name-for-our-eu-platform\">Domain Name for our EU platform<\/h2>\n\n\n\n<p>If you are from the EU and have an account created on our <a href=\"https:\/\/app-eu.123formbuilder.com\/index.php?p=login\">EU 123FormBuilder platform<\/a>, follow the same steps explained above with the following details:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Domain name:&nbsp;<b>eu.admin.123formbuilder.com<\/b><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\" \/>\n\n\n\n<p><b>Related articles<\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/123formbuilder.polarbuildingcleaning.net\/docs\/emails-through-your-own-smtp-server\/\">Send emails through your own SMTP server<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Let&#8217;s say you were waiting for some important messages, but none of them arrived in the inbox of your email account. It&#8217;s not because they weren&#8217;t sent, but because your email account filtered them as spam messages. To avoid having important messages marked as spam and lose them, you&#8217;ll need to create whitelists. Whitelists allow [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[87],"tags":[849,831],"class_list":["post-7406","post","type-post","status-publish","format-standard","hentry","category-notifications","tag-create-email-whitelist","tag-whitelist"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Email whitelists to save important messages | 123FormBuilder Help<\/title>\n<meta name=\"description\" content=\"We keep in touch with our users, therefore we encourage each one of them to create whitelists, so that they won&#039;t lose messages coming from us\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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