The Complete Guide to Chatbot Automation
Ever wish you had someone on your team who could answer questions, collect leads, schedule calls, and never complain about working nights or wee...
The essential guide to setting up, customizing, and optimizing online forms. Written by the 123 team, our amazing customers, and top business experts.
Content Marketing Specialist
Ana-Maria is a content writer passionate about crafting engaging digital content, from blog posts to landing pages and social media copy, all fueled by a love for coffee.
Ever wish you had someone on your team who could answer questions, collect leads, schedule calls, and never complain about working nights or wee...
Healthcare providers spend hours on end doing administrative work instead of spending time with patients. A study published by the American Coll...
Everywhere you look, someone’s talking about AI doing this or that. You’ve heard about chatbots, voice assistants, and maybe even tools that do ...
Lead generation can sometimes feel like chasing shadows. You build landing pages, run ads, collect emails, and hope your ideal customers are in ...
Want your marketing to hit the right people at the right time? Start with segmenting customers. It’s the simple idea of dividing your audience i...
Chatbots are everywhere – from customer service chats to online forms. But what is a chatbot, really? And why are businesses investing in them t...
When it comes to collecting protected health information (PHI), the margin for error is razor-thin. HIPAA compliance isn’t a nice-to-have – it's...
Need a sign-up sheet? Whether you’re planning a school event, organizing volunteers, or taking RSVPs for a workshop, a digital form makes li...
AI’s been in the spotlight for a while now, and for good reason. Conversational AI is part of it, and it’s quickly reshaping how businesses work...
Data retention is one of those things nobody talks about until it becomes a problem. In the healthcare space, it can’t be an afterthought. HIPAA...
Your enterprise can do many things with online forms, especially if you follow HIPAA security best practices when creating and using them. W...
Getting leads is one thing – getting the right leads is another. For large enterprises, lead generation forms aren’t just a nice-to-have; they’r...