39 Ecommerce Form Templates for Highly Successful Online Stores
Luckily for you, we’ve gathered 35+ ecommerce form templates that you can customize and use to streamline the ecommerce data collection process. Let’s get started.
1. T-shirt Order Form Template
Who needs this?
This is a must-have order collection form for t-shirt sellers. You can use these ecommerce forms to capture t-shirt order details whether you run a custom printing shop or are an online t-shirt retailer.
What’s it for?
This customizable t-shirt order form helps you collect quantity information and the delivery address. Additionally, you can customize this form to capture customers’ t-shirt size preferences. Ecommerce retailers can integrate this form with their payment processors and gateway providers to accept online payments.
Key benefits
- Easy to use and setup: use this online form as a stand-alone or embed it on your website, with no technical know-how.
- Customization: add custom colors, fonts, and backgrounds to match your branding style.
- Automated email notifications: inform sales teams with real-time notifications when someone buys so you can automatically track orders.
2. International Shipping Form Template
Who needs this?
Ecommerce companies serving international customers use these ecommerce forms to capture product and address details. The form is useful when you need to clear packages through customs with compliant shipping labels.
What’s it for?
This international shipping form helps retailers and online stores stay on top of shipping details. You can use this form to collect information related to the shipping date, address, contact, content description, weight, and dimensions. This form is essential for those looking to streamline shipping for international orders.
Key benefits
- Error-free data: minimize manual data entry errors while keeping all shipping information at your fingertips.
- Integrations: connect 123FormBuilder with existing CRM or other systems to keep data consistent.
- Paper-free: use electronic forms to keep data secure while reducing environmental impact.
3. Create Account Form Template
Who needs this?
This account creation form is for ecommerce companies looking to collect and store user information. These forms offer a quick way for customers to create profiles on ecommerce platforms.
What’s it for?
Customers use account creation forms to share personal information with ecommerce companies. These forms also enable them to share consent for receiving updates by email. Ecommerce companies leverage these forms to streamline customer data and consent collection at scale.
Key benefits
- Easy data collection: use the 123FormBuilder dashboard to securely collect and manage customer data.
- Boost productivity: speed up the account creation process while saving time and reducing data entry errors.
- Fully customizable: use the intuitive editor to add more questions, drop downs, or text fields effortlessly.
4. Partnership Application Form Template
Who needs this?
Ecommerce companies use partnership application forms to collect partnership requests from interested parties. They’re a great way to generate leads and build a monthly subscription service. If you run a partnership program, you’ll need this form to capture potential partner interests.
What’s it for?
Partnership application forms collect partnership proposal details from interested organizations or groups. These web forms help ecommerce companies gather partner organizations’ details, proposed activities, and partnership duration. Partner firms use these forms to share their plans, affiliations, and benefits for ecommerce companies.
Key benefits
- Instant notification: send real-time email alerts to the partnership approval team.
- Integrate existing systems: connect existing CRM, ERP, or other systems with the 123FormBuilder API to maintain data consistency.
- Thank you page: appreciate potential future partners for showing interest in partnering with you.
5. Gift Certificate Form Template
Who needs this?
This is an important form for ecommerce companies offering personalized gift certificates. Customers use these forms to create gift certificates for friends, family members, employees, or clients.
What’s it for?
Gift certificate forms help ecommerce companies collect key details such as gift description, value, and expiration date. They use these ecommerce forms to generate stunning gift vouchers and delight customers.
Key benefits
- Improve efficiency: collect and process gift certificate data faster with electronic forms.
- Customizable: use the easy-to-use drag-and-drop form builder to customize certificates with brand logos or other design elements.
- Integrations: easily integrate with email service providers to send gift certificates via emails.
6. DVD Order Form Template
Who needs this?
DVD order forms are for companies selling DVDs across the country. Customers use these forms to share shipping details for online DVD orders.
What’s it for?
DVD order forms help DVD rental or ecommerce companies collect shipping addresses and DVD details from customers. Customers can mention the DVD type and quantity in the same form.
Key benefits
- Secure data: keep sensitive customer data online and secure with digital forms.
- Publish on the web: publish forms on your website or landing page to collect data effortlessly.
- Customizable: change form questions or format to make the ordering process seamless for customers enabling them to make an easier product purchase.
7. Gift Basket Order Form Template
Who needs this?
These forms help ecommerce companies and online sellers gather custom gift box details and requirements from customers. If you run an online store, you can also use this form to build gift order workflows.
What’s it for?
Ecommerce companies selling gift boxes use these forms to receive orders and capture customer details. You can also integrate payment gateway solutions to collect payments and fulfill orders faster.
Key benefits
- Automated notification: keep your order fulfillment team in the loop with real-time email notifications.
- Seamless integration: keep customer order data consistent by connecting 123FormBuilder with existing business systems.
- Easy to use: customers can easily place gift basket orders using this form.
8. Feature Request Form Template
Who needs this?
This form is for companies looking to collect feature request suggestions from customers or internal teams. You can share this form via email or publish it on your website to streamline feature request collection.
What’s it for?
Feature request forms help companies collect product or service feedback. They usually use the feedback from customers or teams to improve products and services. Customers inform companies about desired features or existing feature feedback using these request forms.
Key benefits
- Streamline data collection: focus on solving pain points while intuitive and easy-to-use forms collect and manage data.
- Customizable forms: improve trust and satisfaction by customizing forms with brand logo, font, text, and image.
- Conditional logic: send requests to relevant teams based on the nature of the incoming feedback.
9. Candle Order Form Template
Who needs this?
This form is for online candle sellers looking to easily capture customer order details. Whether you’re selling candles on ecommerce platforms or your own website, you can use this form to streamline customer orders.
What’s it for?
This candle order form helps candle sellers to collect relevant order information such as candle quantity, fragrance, and size. Plus, you can also use these ecommerce forms to get customers’ shipping details. Customers fill in these order forms to place candle orders.
Key benefits
- Easy to use: start collecting orders in minutes with this easy-to-create form.
- Thank you page: create a custom thank you page to appreciate customers placing orders.
- Reduce errors: minimize order collection errors with electronic forms and store data securely.
10. Affiliate Signup Form Template
Who needs this?
Ecommerce businesses with affiliate programs use this form to collect interest from potential partners to advertise their products better. These forms are a must-have for affiliate program managers trying to streamline affiliate partner applications.
What’s it for?
Online businesses use affiliate signup forms to collect affiliate partner details such as organization name, contact, and proposal. You can also use these forms to help affiliate companies sign up and get started instantly. Affiliates willing to partner with leading ecommerce platforms submit these forms to express their interest.
Key benefits
- Boost efficiency: automate the affiliate sign-up process to collect details faster and reduce human error.
- Go paper-free: reduce your organization’s carbon footprint with electronic forms.
- Visualize submissions: use the 123FormBuilder dashboard to find affiliate interest patterns and gain actionable insights.
11. Return Authorization Form Template
Who needs this?
Online retailers use return authorization forms to streamline product returns. If you have a return policy, you can use this form to accept and authorize return requests.
What’s it for?
Return authorization forms help you collect and process product return requests from customers. Ecommerce companies usually use these forms to gather relevant details such as order number, the reason for return, and shipping address.
Key benefits
- Automated notifications: send real-time alerts to teams for processing returns once customers submit forms.
- Customization: create custom forms with brand logos, font styles, and colors.
- Streamline process: make returns effortless for customers while keeping all customer data secure.
12. Customer Service Application Form Template
Who needs this?
This is a must-have form for businesses offering on-demand customer services. If you run an online store, you can use this form to track, manage, and fulfill customer service requests.
What’s it for?
Customer service application forms help businesses collect service request data and customer details. Customers use these application forms to raise service requests for products they purchased.
Key benefits
- Integrations: integrate existing systems to maintain consistent customer service data across systems.
- Upload field: ask customers for documents or images so that your service team knows what to expect during the visit.
- Email notifications: offer a seamless customer service experience by quickly redirecting requests to concerned teams.
13. Client Intake Form Template
Who needs this?
Client intake forms are questionnaires that businesses use to gather client details. Clients use these forms to submit their details and be a part of a company’s clientele.
What’s it for?
Online businesses use client intake forms to gather and study client details. These details help companies decide whether they want to take in new clients and devise strategies accordingly. Clients use these forms to share business goals with companies.
Key benefits
- Real-time alerts: notify consulting teams as soon as clients submit client intake forms.
- Integrations: connect existing CRM or other systems to update customer details across systems.
- Customizable: create custom forms to reflect your brand tonality and impress customers.
14. Warranty Return Form Template
Who needs this?
Ecommerce companies use warranty return forms to process item returns during the warranty period. If you sell products with warranties, this is a must-have form.
What’s it for?
Businesses use warranty return forms to collect return requests. You can also use this form to streamline warranty return requests at your organization. Customers with valid purchase proofs submit warranty claims to return products for repair or exchange.
Key benefits
- Manage data: use 123FormBuilder’s data management capabilities to stay compliant and find insights into warranty returns.
- Easy to use: create super simple, ready-to-publish forms using templates and a drag-and-drop builder.
- Reduce human error: Minimize data entry errors and process returns smoothly.
15. Discount Card Application Form Template
Who needs this?
This form is for companies inviting discount card applications. Ecommerce companies offering discounts use this form to invite individuals to apply for discounts.
What’s it for?
Online sellers use these forms to gather customer data for discount cards. They use these forms to collect personal information and process applications. Merchants can place this form on their website or email it to their customers.
Key benefits
- Customizable: customize applications with logos, images, colors, and fonts to impress customers.
- Real-time alerts: email the discount card approval team every time someone applies.
- Paper-free: build a sustainable workplace using electronic forms to collect and store data.
16. Cancellation Request Form Template
Who needs this?
Businesses use cancellation request forms to collect service cancellation requests from clients. If your company offers niche services, this form will help you to streamline the cancellation process.
What’s it for?
Service providers use these forms to collect service contract details and cancellation reasons from customers. These details help companies process cancellations and serve cancellation notices to customers.
Key benefits
- Easy to use: delight customers with an easy-to-use form that they can fill in and submit from anywhere.
- Custom fields: add custom fields to make cancellation requests easier for customers.
- Integrations: update key customer and contract information across systems with integration across apps.
17. Help Desk Request Form Template
Who needs this?
Ecommerce businesses use help desk request forms to streamline technical support requests from customers. If your business receives large volumes of support tickets every day, this is a must-have form for you.
What’s it for?
Businesses use these forms to track incoming help requests and solve them on time. Integrating this form with your CRM can help you quickly prioritize and address support tickets. Customers use these forms to share challenges and issues that need attention from the support team.
Key benefits
- Integrations: update support request details across CRM and other systems with quick integration capabilities.
- Form customization: customize forms to reflect what your brand stands for.
- Increase productivity: improve customer support team efficiency with seamless automation.
18. Shipping Order Form Template
Who needs this?
Shipping order forms inform carriers about product descriptions and customers’ shipping addresses. Ecommerce companies use these forms to streamline order shipping.
What’s it for?
Whether you ship products across domestic or international destinations, you can use this form to capture shipping details and track carrier shipments. Shipping order forms help you to deliver products to the correct addresses. Customers use these ecommerce forms to share their locations and receive shipment tracking updates.
Key benefits
- Customization: customize forms with upload fields and collect all information you need to ship products efficiently.
- Drag-and-drop builder: use 123FormBuilder’s drag-and-drop editor to create stunning forms in seconds.
- Integrations: collect customer payments by integrating this form with payment solution providers such as PayPal.
19. Ecommerce Survey Form Template
Who needs this?
Ecommerce companies use survey forms to collect customer satisfaction insights and improve products or services. Customers answer these survey form questions to share their feedback with the brand.
What’s it for?
These forms help ecommerce giants understand customers’ satisfaction with buying journeys and post-purchase experiences. For example, you can use these forms to evaluate the user-friendliness of the checkout process. Companies use customer feedback to optimize processes and offer a better customer experience in the future.
Key benefits
- Intuitive survey maker: create customer surveys in seconds using 123FormBuilder’s easy-to-use survey maker.
- Paper-free: use electronic forms to reduce carbon footprint and remain sustainable.
- Manage data: make informed decisions with dashboards that show a snapshot of all survey responses.
20. Buyer Registration Form Template
Who needs this?
Companies use buyer registration forms to capture buyer interests for different products and services. These forms help customers express interest in purchasing products, services, and properties.
What’s it for?
Buyer registration forms capture key contact details from interested parties. Companies use these forms to serve customers according to their purchasing powers.
Key benefits
- Publish anywhere: add to customers’ convenience by making this form available on your website, social media channels, email, or chat.
- Easy data collection: collect leads and manage buyer data efficiently with this electronic ecommerce form.
- Streamline processes: automate lead capturing process and free up precious time for agents.
21. Order Tracking Form Template
Who needs this?
This form is for businesses that offer online ordering options. Ecommerce companies use these forms to process orders efficiently. If you’re manually checking order details, this form will help you streamline the order tracking process.
What’s it for?
Order tracking forms help ecommerce businesses streamline and track placed orders. You can use these tracking forms to gather relevant details such as customer name, contact information, shipping address, and product description.
Key benefits
- Boost productivity: spend less time checking order status manually and help team members save time.
- Automate notification: send real-time alerts to concerned teams once customers submit forms.
- Customizable: delight customers by adding a brand logo or font to your form.
22. Catalog Order Form Template
Who needs this?
Catalog order forms are for online businesses selling products from catalogs. Retailers use these forms to place catalog orders and organize in-store items.
What’s it for?
Ecommerce giants use catalog order forms to receive catalog orders from small and mid-sized retailers. You can use these forms to collect relevant details such as catalog numbers, quantity, and shipping address. They are great for better catalog intelligence and helping you manage stock. These forms can also help you automate the catalog ordering process at your organization.
Key benefits
- Organize data: leverage e-forms to collect and organize catalog orders while improving team efficiency.
- Real-time notifications: send email alerts to team members when orders arrive.
- Error-free data: stop worrying about document loss or damage as these electronic forms keep order data secure.
23. Christmas Order Form Template
Who needs this?
These ecommerce forms are for online stores selling Christmas gifts and decorations. Ecommerce sites with seasonal products can also leverage this form to streamline orders.
What’s it for?
Ecommerce stores use these forms to collect product, quantity, and shipping details from customers. You can also ask for loyalty card details on these forms. Customers order Christmas items using these forms.
Key benefits
- Secure data: keep customer order information secure with compliant order forms.
- Notifications: send automated emails to sales teams every time a new order comes in.
- Improve efficiency: save time with this customizable form and improve the order process.
24. Webinar Registration Form Template
Who needs this?
Webinar registration forms are great for companies to fill event seats and collect payments. If you are an organization planning to run online events, you should use this form.
What’s it for?
These forms help event organizers collect attendee details such as contact names and email addresses. Organizers use these details to send pre-event materials and nurture leads after the event. Attendees use these forms to save event spots.
Key benefits
- Custom fields: use custom fields to offer attendees a seamless event registration experience.
- Manage data: streamline lead collection and management with these easy-to-use electronic forms.
- Integrations: connect your existing email service provider or payment system to schedule emails or receive payments from these leads.
25. Mobile App Feedback Form Template
Who needs this?
Mobile app developers use this form to collect customer feedback and optimize the mobile app experience. App users share their positive or negative feedback using these forms.
What’s it for?
App development companies use these forms to gather user feedback and enhance the app experience accordingly. This feedback helps them gain insights into difficulties that users experience while using the app. Companies can also use these forms to collect app ratings from users.
Key benefits
- Publish anywhere: you can embed this feedback form on the website or simply share it via email.
- Upload field: enable users to share screenshots of challenges they are facing while using the app.
- Notify teams: set up real-time email notifications so that the development team knows the challenges instantly.
26. Brand Ambassador Application Form Template
Who needs this?
Companies use these ecommerce forms to receive brand ambassador applications for interested candidates. If your organization has a brand ambassador program, you can use this form to invite candidates and filter applications.
What’s it for?
Brand ambassador application forms help companies recruit brand ambassadors to represent brands. You can use this form to collect personal details, interest areas, and preferred communication methods. Interested candidates use these forms to apply for brand ambassador roles.
Key benefits
- Customization: customize forms with colors, fonts, or logos to reflect your brand better.
- Optimize processes: streamline the brand ambassador application process with these customizable forms.
- Manage data: collect and manage applicant information better with reporting dashboards.
27. Demo Request Form Template
Who needs this?
Companies use demo request forms to receive product demo interests from potential candidates. Clients share their interest in joining demos using these forms.
What’s it for?
Demo request forms help companies to gather leads for product demo sessions. They can share product capabilities during these sessions and convert leads into customers. Potential customers use these forms to connect with organizations and understand product offerings better.
Key benefits
- Upload field: add additional questions to understand customer pain points better.
- Paper-free: streamline demo scheduling with e-forms while reducing carbon footprint.
- Email notifications: send real-time alerts to the sales team every time a lead fills in a demo request form.
28. Book Order Form Template
Who needs this?
A book order form is a must-have form for companies selling books online. These forms help you streamline the book ordering process and serve customers faster.
What’s it for?
Booksellers use these forms to capture key book order details such as Book titles, ISBN, quantity, and shipping address. Readers place online book orders using these forms.
Key benefits
- Easy to create: Use 123FormBuilder’s drag-and-drop tool to create these easy-to-use forms.
- Embed form: collect orders from anywhere by embedding this form on your website, social media, or email.
- Custom fields: add text fields, dropdowns, or images to gather relevant details.
29. Buyer Order Form Template
Who needs this?
Buyer order forms are for product companies looking to receive orders from new or existing customers. Customers use these forms to communicate product specifications and place orders.
What’s it for?
Companies use buyer order forms to collect order details, including item description, color, quantity, and size. You can also use this form to receive shipping details. Customers can use these forms to mention special requirements as well.
Key benefits
- Integrations: connect existing CRM systems and maintain data consistency with these customizable forms.
- Manage data: collect and manage order data with minimal lift.
- Upload field: customize upload fields to gather all relevant details and make the order process seamless.
30. Affiliate Application Form Template
Who needs this?
Website or business owners use these forms to collect information from potential affiliates. You can also streamline the affiliate application process using these forms.
What’s it for?
Affiliate application forms help businesses gather key data such as contact details, website URL, and the number of monthly visitors. Business owners use these details to decide whether to proceed with affiliate applications.
Key benefits
- Streamline process: automate the affiliate application process with these easy-to-use forms.
- Thank you page: acknowledge potential affiliate partners for taking the time to fill in the form.
- Fully customizable: add different upload fields to gather as many data points as possible.
31. Data Protection Form Template
Who needs this?
Organizations looking to publish user data use these forms to collect consent from users. Users willing to share their information use these forms to offer consent to businesses.
What’s it for?
Data protection forms help businesses protect customer data and stay compliant. They use these forms to receive consent for storing and handling members’ or users’ personal information.
Key benefits
- Manage data: export data to CSV, PDF, or Excel to share and keep data safe across teams.
- Publish form: make this responsive form available on any channel, including website, social media, or email.
- Simplify record-keeping: automate the data protection process with e-forms and declutter your office space.
32. Product Development Form Template
Who needs this?
Product manufacturers use these forms to collect information related to new product development requests. If you offer product development services, this is a must-have form.
What’s it for?
These forms help manufacturing companies understand product and packaging specifications from distributors or retailers. They use the input to decide the scope of work and discuss further details with the client.
Key benefits
- Customizable: change or add text fields to capture all the details you need to manufacture the product.
- Manage data: use this form to manage product development requests and streamline the entire process.
- Real-time alerts: inform the concerned team whenever someone submits a product development request.
33. Customer Application Form Template
Who needs this?
This form is useful for companies looking to capture customers’ communication details. Customers fill out these forms to inform companies about their communication preferences.
What’s it for?
The customer application form template is a must-have for you if you want to create a comprehensive customer base. Companies use these forms to collect key communication details such as an address, phone number, fax number, and VAT number. You can also use this form to collect business details such as registration number, incorporation date, and business activity.
Key benefits
- Fully customizable: customize this form easily to adapt it to your industry.
- Thank you page: thank customers for taking the time to fill in customer application forms.
- Integrations: keep customer data consistent by connecting this form with the existing CRM system.
34. Order Cancellation Form Template
Who needs this?
Ecommerce companies use this form to receive order cancellation and refund requests. This is a must-have form if you sell products online via a website or marketplace.
What’s it for?
This form is for ecommerce companies looking to streamline the order cancellation process. You can use this cancellation form to collect relevant details such as order id, cancellation reason, date of purchase, and customer details.
Key benefits
- Real-time alerts: keep your team in the loop when someone cancels an order.
- Fully customizable: add different form functionalities to capture data at ease.
- Manage processes: automate the order cancellation process by integrating this form with your CRM.
35. Customer Registration Form Template
Who needs this?
Companies use this form to enable customers to register for specific services.
What’s it for?
Customer registration forms capture key details from customers looking to benefit from your service. You can also use this form to receive consent for sending promotional material to customers.
Key benefits
- Integrations: integrate existing systems with this customizable form to maintain data consistency.
- Improve efficiency: save time and make customer data collection seamless with this form.
- Custom fields: add custom fields to collect relevant information and make customer communication seamless.
36. Request a Quote Form Template
Who needs this?
This form helps businesses share quotes with clients interested in your products or services. Customers use these forms to request companies for quotes.
What’s it for?
Businesses use quote request forms to receive customer quote requests. Once you customize questions with industry-relevant details, customers can share what exactly they’re looking for.
Key benefits
- Publish anywhere: publish this quote form across multiple channels to start receiving leads.
- Manage data: streamline quote request process and manage customer data efficiently.
- Customizable: reflect your brand image by customizing forms with logos, images, and fonts.
37. User Registration Form Template
Who needs this?
Online websites use these forms to register new users on their platforms. Users use these forms to sign up on the platform and access online services.
What’s it for?
Companies offering online services use these forms to capture user details and sign them up on the platform. You can use this form to collect details such as their user name, email address, and gender.
Key benefits
- Customizable: customize this form to capture user details and streamline user journeys on your platform.
- Reporting dashboard: visualize user registration stats with the easy-to-use reporting dashboard.
- Go paper-free: declutter office space and never miss a document again with these e-forms.
38. Product Testing Form Template
Who needs this?
Product testing forms help companies gather useful insights about product usage patterns
What’s it for?
Companies use these forms to validate product ideas and gauge market sentiment about the product. This feedback helps companies gain actionable insights about improving products.
Key benefits
- Customizable: customize forms to capture detailed product feedback from customers.
- Upload field: receive additional documents by including an upload field.
- Alert teams: notify teams with real-time alerts once customers fill in and submit responses.
39. Food Order Form Template
Who needs this?
Restaurants and catering providers use these forms to collect food orders from customers. Customers order food items and mention quantity using these forms.
What’s it for?
Food order forms help businesses gather food order details from customers. You can also use these forms to discover customers’ dish preferences and serve accordingly.
Key benefits
- Customizable: add visual elements to this form to keep visual identity consistent.
- Alert teams: notify kitchen staff once customers submit food order forms.
- Integrations: receive payments at ease by integrating payment services with this form.
Simplify ecommerce form management with 123FormBuilder
If you run an ecommerce business, forms are just one of the things on your plate. 123FormBuilder makes creating and managing forms easy, whether you are conducting user research or need customer orders.
Start creating, sharing, and managing ecommerce surveys, forms, questionnaires, and more with 123FormBuilder. Streamline the ecommerce data collection process with built-in integrations and other features. Sign up today!
Ecommerce Insurance Forms: Frequently Asked Questions
What is an ecommerce form?
An ecommerce form collects data for business-to-business (B2B) or business-to-consumer (B2C) companies. Ecommerce companies use these forms to streamline data collection and manage data better.
Why is B2B ecommerce better than other forms of ecommerce?
B2B ecommerce is better because it involves digital communication and transactions among businesses. Digital processing of orders improves the entire experience for wholesalers, distributors, and manufacturers.
What is Electronic Data Interchange (EDI) and Electronic Funds Transfer (EFT)?
Electronic Data Interchange (EDI) is the electronic process of sending case data for payment processing. Electronic funds transfer (EFT) is a fund transfer between two financial institutions.
What are the best forms of payments to offer for ecommerce?
The following are some of the best payment methods an ecommerce can offer:
- Credit card
- Debit card
- E-wallet
- Mobile payment
- Smart card
Companies use these methods to receive payments from customers, especially recurring payments.
What forms of payment should my online ecommerce store accept?
Your online ecommerce store should accept credit cards, debit cards, mobile payments, smart cards, and e-wallets.
How to make the best forms for an ecommerce site?
Here are some tips for creating the best ecommerce site forms:
- Add necessary form fields
- Make forms visually appealing
- Show useful help text and error messages to users
- Create responsive forms for mobile users
- Make your forms easy to understand and submit
- Keep forms short and to the point
Grab a 123FormBuilder ecommerce form template to get started today!